Shipping policy

Delivery policy

DELIVERY AND PAYMENT

Delivery charges	Basic fee	Handling fee*	Total customer price of the service
Foxpost to a parcel machine, Packeta Z-Box or Packeta pick-up point	1 257 Ft		1 257 Ft
Foxpost home delivery	2 990 Ft		2 990 Ft
Over 50 000 Ft	Free shipping within Hungary
Personal delivery	Free
To MPL parcel machines or Posta Pont	990 Ft	+ 3 850 Ft	4 840 Ft
MPL home delivery 0-10 kg	1 990 Ft	+ 3 850 Ft	5 840 Ft
MPL home delivery 10-20 kg	2 990 Ft	+ 3 850 Ft	6 840 Ft
MPL home delivery 20-40 kg	5 990 Ft	+ 3 850 Ft	9 840 Ft
Delivery abroad	According to individual tariff
Delivery abroad Zona1 (within EU)	approx. 25 000 Ft
Delivery abroad Zona1 (outside EU)	approx. 50 000 Ft	+ Customs

*Cost includes packaging and postage.

 

Delivery by Foxpost courier

Delivery of shipments is carried out by Foxpost courier service. The delivery time of the product will be explained by the online store during the checkout process and will be included in the confirmation email. As a delivery point, you can choose between Foxpost parcel terminals, Packeta Z-Box parcel terminals and Packeta pick-up points (due to the merger of the companies).
For home delivery, you can arrange a delivery time by calling the phone number in the confirmation e-mail.

FoxPost Private Limited Company
Company registration number: 10-10-020309 - Commercial Court of the General Court of Egri,
Tax number: 25034644-2-10,
Registered office: Hungary, 3300 Eger, Maklári út 119.,
1097 Budapest, Könyves Kálmán körút 12-14.,
Place of business:Hungary,
Phone: +36 1 999 0369,
E-mail: info@foxpost.hu

Delivery by Magyar Posta Zrt.

1.10.09.09.08 Parcels are delivered by Magyar Posta Zrt. to MPL parcel machines or to Posta Points.
You can also choose home delivery, and you can track the parcel on the Posta Tracking page for delivery details.

Magyar Posta Zártkörűűen Működő Részvénytársaság

Dunavirág utca 2-6, 1138 Budapest.
Postal address: Budapest 1540
Company registration number: 01-10-042463
Tax number: 10901232-4-44
Group identification number: 17784083-5-44

 

Withdrawal from the delivery
If the webshop fails to fulfil its contractual obligations because the goods specified in the contract are not available or it is unable to provide the service ordered, it must inform the customer accordingly. The online shop does not conclude contracts with minors. By accepting the terms and conditions of sale, the customer declares that he/she is of legal age.

Return of the product
The product will only be returned in its original condition and packaging, in a quantity and quality that is not defective. The cost of returning the product is the responsibility of the buyer.

Information on the conditions of contract
The language of the contract shall be Hungarian, the contract concluded shall be deemed to have been concluded in writing. The concluded contract will/will not be filed and will/will not be accessible subsequently.

Right of withdrawal/ Returns guarantee
The customer may withdraw from the contract within eight working days without giving any reason. The customer may exercise his right of withdrawal from the day on which he takes delivery of the goods. The seller shall reimburse the amount paid by the customer without delay and at the latest within 30 days of the withdrawal.
The Buyer may not exercise the right of withdrawal if the packaging of the ordered product (Clothing) has been opened and/or the intended use of the product has already commenced.
The Customer shall bear the costs incurred for the return of the goods due to the exercise of the right of withdrawal. The customer shall not be liable for any other costs. The seller may, however, claim compensation for any damage resulting from the improper use of the goods. If the goods returned under the right of withdrawal are not in a satisfactory condition for resale, the customer shall be liable to pay damages if the deterioration, destruction or other impossibility of returning the goods was caused by the customer's wilful misconduct or negligence.
If the goods are found to be damaged when opened in the presence of the person who delivered them (postman, courier) and the damage occurred before the goods were received, we will ensure that the goods are taken back and the sale cancelled immediately. Damage of any kind, lack of contents must be included in the report of facts between the consignee and the consignee at the time of delivery of the consignment! We cannot be held responsible for any subsequent lack of content or damage!
You can download the text of Government Decree 17/1999 on the exercise of the right of withdrawal from the website of the National Consumer Protection Authority.

Ownership clause
The delivered goods remain the property of the supplier until full payment of the purchase price. In the case of incorrect, unaccepted orders, the product will be taken into stock in the name of the "new" owner and the consideration will be paid to the new owner after a new, successful sale!

Change or cancel an order
In accordance with the CVIII of 2001, when an order is placed, the seller's webshop software immediately notifies the customer that the order has been accepted. This notification does not constitute a contract between the seller and the buyer! It merely indicates to the buyer that his order request has been registered by our system and forwarded to the relevant member of the seller's staff.

If the buyer has not received this within 72 hours, the buyer's bidding obligations will be terminated.
The seller will give the buyer the opportunity to cancel his order electronically until the order is fulfilled. Once the order has started to be fulfilled, the Buyer will be informed by e-mail and/or by telephone of the expected time of fulfilment and the fact that the order has started to be fulfilled, after which the Buyer may only cancel the order in person or by using one of the contact details available at under "Customer Service" or "Contact". The delivery time of pre-ordered products is affected by the activities of the supplier company and the shipping company, so the delivery time of these products to the customer will be indicated by the customer service within 72 hours after placing the order by phone or e-mail.

Subsequent modifications to the order can only be made in writing by e-mail.